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Water and sewer bills are normally due 18 days from the billing date. If 18 days from the billing date falls on a holiday or weekend, then the due date is extended to the next business day. This is taken into consideration before bills are printed so that the due date printed on the bill is always a business day. A 5% penalty is applied if bills are not paid by the due date.
Failure to receive a bill does not waive any of the past-due penalty. Since the bills are mailed on a quarterly basis, it is recommended that your mark your calendar on the date when water bills are due to be mailed.