Coronavirus Disease 2019 (COVID-19) Updates

The City wants to make sure our residents and businesses are informed, so we will continue to provide frequent updates to our website, and refresh the links from the Federal, State, and County governments/agencies, while also giving you the ability to get your questions answered and take care of City business that you might have. We encourage residents and businesses to visit this page, the other resources listed at the bottom of this page, the City’s website and social media channels (Facebook and Twitter) for additional information, as well as signing up for emergency alerts.  

The City will be sending out weekly messages through our alerting software on Fridays at 6:30pm.

  • The message will direct residents, businesses, and others within the City’s geo-fence to go to a specific page on the City’s website.
  • If an urgent message needs to be sent, this same system will be used, and additional directions will be provided within the call.
  • A copy of the message will be posted on the City’s website and social media.  (Today’s message: "Visit www.rochestermi.org/coronavirus for info from the City, State, and County on COVID-19, status of meetings, events, and how you can access City services.")
  • Sign-up here to receive messages from the City or text "Join ReadyRochester" to 30890.

The City Hall and other buildings closed until at least April 13 - City Updates:  

  • Although City Hall and Public Works Campus is closed to the public, residents, businesses, and contractors, can get many of your City related questions answered by calling City Hall at (248) 733-3700.
  • City Council meetings will take place virtually on Monday, March 30th. Details on how to participate by following link rochestermi.org/virtual 
  • Finance questions answered by sending an email to: info@rochestermi.org 
  • Many fees, including parking tickets and water bills can also be paid onlineThe credit card processing fee has been waived through April 30, 2020. Residents can also take advantage of the Drop-Box on the Northeast parking lot at City Hall.
  • Water bill payments can be made online through the City’s website or via the following direct link: https://payments.g2gcloud.com/Rochester If residents are unsure of their owed balance, please call (248) 733-3700 Monday through Friday, from 8:00 am – 5:00 pm.
  • Due to the COVID-19 virus the City is implementing a water bill grace period until April 1, 2020. (Providing 13 additional days to for payment with a late fee.)
  • As there have been a few resident questions about water, the City wants to assure businesses and residents that the COVID-19 has no impact on drinking water and affirm that the City’s water (both GLWA and Well) is safe to drink and use.
  • The City has also suspended parking collections thru April 13. The City will forgo collecting hourly fees at public decks, metered parking lots, and metered street parking. This should allow easier access to restaurants and businesses. Click here for Carryout/Delivery Guide. 
  • In partnership with the OPC, City of Rochester staff are calling seniors within Rochester to check on their well-being. The City advises seniors: DO NOT GIVE OUT PERSONAL OR FINANCIAL INFORMATION.
  • City Events and Activities Updates: 
    • There will be Special virtual* City Council meetings on March 30th
    • Regularly scheduled virtual* Planning Commission meeting on April 6th
    • Regularly scheduled virtual* City Council meeting on April 13th
    • Special virtual* DDA meeting date TBD 
    • All other public meetings are cancelled through April 13th. Additionally, the City is postponing the State of the City (re-scheduled date TBD); and cancelling the Rochester Heritage Day Event
    • Information regarding virtual meeting access can be found at www.rochestermi.org/virtual 

Resources from the CDC, State, and County: 

The City of Rochester is continuing to monitor news sources and agency updates from the CDC, the World Health Organization (WHO) and the Occupational Safety and Health Administration (OSHA), Michigan Department of Health and Human Services (MDHHS) and the Oakland County Health Department for the latest information and guidance.

Plan, prepare, and respond to the Coronavirus Disease with the CDC’s “Resources for Households”.

Decisions about the implementation of community measures will continue to be made by City, County, and State officials, in consultation with Federal officials as appropriate, and based on the scope of the outbreak and the severity of COVID-19. Implementation will require extensive community engagement, with ongoing and transparent public health communications.

Additional direction and guidance may change, as this continues to be a fluid and ongoing public health event. Please visit the City, Oakland County, the State of Michigan, and the CDC’s website for updates.